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Patient Question

When should I go to the ER instead of IOI Direct?

Patients should use the emergency room or call 911 for emergencies, severe trauma, or urgent medical needs beyond non-emergency orthopedic walk-in care.
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Direct Answer

When should I go to the ER instead of IOI Direct?

Patients should use the emergency room or call 911 for emergencies, severe trauma, or urgent medical needs beyond non-emergency orthopedic walk-in care.

What To Know

Review the key points below, then use the related pages to explore care options.

Short answer first
Care context
Related services
Next steps
01

Emergency first

The appointment page gives clear emergency guidance: go to the nearest emergency room or dial 911.

02

IOI Direct role

IOI Direct is positioned for non-emergency orthopedic injuries and sudden pain, not for life-threatening or emergency medical needs.

Your surgeon or care team can confirm what applies to your situation.

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