Direct Answer
When should I go to the ER instead of IOI Direct?
Patients should use the emergency room or call 911 for emergencies, severe trauma, or urgent medical needs beyond non-emergency orthopedic walk-in care.
What To Know
Review the key points below, then use the related pages to explore care options.
Emergency first
The appointment page gives clear emergency guidance: go to the nearest emergency room or dial 911.
IOI Direct role
IOI Direct is positioned for non-emergency orthopedic injuries and sudden pain, not for life-threatening or emergency medical needs.
Your surgeon or care team can confirm what applies to your situation.
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